From industry insights and case studies to deep dives into the complexities of operating global platform businesses, our blog is your comprehensive resource to navigating and succeeding in the platform economy.
Embedding payments brings complexity - every card type, currency, and network can shift your cost structure. We see platform finance teams wrestling over one foundational question: should you settle gross or net? Let’s walk through the trade‑offs and the signals to weigh.
Frederik von Mohl
Product & Community
At Revenew, we know that payments data alone never tells the full story. We only have real actionable insights, once platforms connect the dots between payment processors, CRMs, and internal systems to understand how customers perform - and why. That’s why we built our new cohort analysis feature. By combining payments behaviour with platform-specific customer data, Revenew makes it easy to segment your customer base into meaningful groups. Teams can model decisions around these cohorts and take targeted action with confidence. Unlike traditional analytics tools that rely on static dashboards and generic KPIs, Revenew gives platforms the power to define and track performance on their own terms. Flexible. Contextual. Strategy-aligned. This feature is designed for sales, pricing, and customer success teams that need to turn insight into impact.
Vesela Pavkovic
Product
Modern platforms can’t rely on growth alone. This post breaks down how leading platforms are using an always-on Revenue Intelligence Layer to protect profitability, adapt pricing in real time, and uncover opportunities that spreadsheets miss.
Nicholas Thomson
Co-founder
Founded and run by payment professionals, Revenew analyses millions of platform payments a month using cost, margin, and optimisation as its primary focus. It's important to remember that platforms serve a diverse customer base, with the customer remaining at the center of their focus.
Vesela Pavkovic
Product
Our new Salesforce integration bridges the gap between Commercial Tools and Payments delivering unparalleled customer and revenue insights.
Ben Foster
Co-founder
Noovy is an all-in-one property management solution for thousands of independent hotels globally. They have been successfully helping hotels run their operations from a single platform: bookings, staff availabilities, housekeeping, you name it. Enabling their hotels to take payments through Noovy was top of the feature request list, further rounding out their product offering, making Noovy a one-stop-shop software solution for anyone running independent hotels.
Frederik von Mohl
Product & Community
Dockwa, the leading marina management software in the US, was struggling to understand their customer performance and payments margins. Integrating Revenew as part of their sales motion has enabled them to plan, land and expand their marina customers and drive profitability.
Frederik von Mohl
Product & Community
The words 'platform' and 'marketplace' get thrown around a lot, not least by us. Their definitions can feel vague and their delineation often blurry, so we thought it would good to attempt to clear things up.
Frederik von Mohl
Product & Community
In the first edition of 'Built This Way', read how Revenue Streams helped a platform identify payments that should have been settled to their customer, but never were and how, without causing customer frustration, they solved the problem.
Frederik von Mohl
Product & Community
Our theme this year was…definitely tie-dye. All colours of the rainbow, a little funky and a whole lot of fun. A ton of progress too.
Frederik von Mohl
Product & Community
No more shooting in the dark! Boost Payment Method insights gives unparalleled visibility into payment method buy and sell rates.
Ben Foster
Co-founder
Peer-to-Peer (P2P) marketplaces have redefined the way individuals engage in commercial transactions. They leverage technology to connect suppliers directly with consumers, enabling them to buy, sell, or rent products and services without the need for traditional intermediaries. The historical evolution of P2P marketplaces, dating back to the 1990s, has significantly disrupted traditional business models, leading to the emergence of a thriving and dynamic online ecosystem which is reshaping online commerce. According to Statista, the sharing economy was valued at US $150 billion in 2023, and is projected to grow to a staggering US $794 billion by 2031.
Terrance Robin
Commercial
“software is eating the world” - Hard to believe that it has already been more than a decade since Marc Andreessen’s famous claim. Since its introduction, Software-as-a-service (SaaS) has been one of the most transformative changes to have happened to business software over the last 20 years. But within the SaaS market, there is an increased focus on vertical SaaS (VSaaS) – industry-specific or niche-focused functionality that follows the SaaS playbook.
Terrance Robin
Commercial
This is a masterclass in how your platform’s Finance department can succeed. Kendall insight is valuable for established teams and individual Finance professionals alike.
Frederik von Mohl
Product & Community
We’re excited to announce the Beta launch of Pricing Insights, a new way for platforms to supercharge their pricing strategy by evaluating multiple pricing models against their real payment volumes.
Ben Foster
Co-founder
One key factor influencing the cost of card payment processing is whether a card is physically present. We've made it easier for platforms to understand these cost differences so they can factor them into their pricing strategy.
Ben Foster
Co-founder
Without intelligent payment pricing tools that can adjust sell rates based on Gross Merchandise Value (GMV), platforms risk negative margins, which means they're not just giving their services away—they're actually paying to do so. Perhaps surprisingly, low value payments are often a key source of negative margins.
Ben Foster
Co-founder
Over 80% of employees want location flexibility, according to a Future Forum study, and 93% want schedule flexibility. As more employees take on side-gigs, they see themselves as ‘solopreneurs’ renting their time to their employer client. According to Yahoo! Finance, the global market for Freelance Platforms is projected to reach US$13.8 Billion by 2030 growing at a CAGR of 16.2%. Freelance platforms are constantly evolving - and the ways in which they monetise along with it. This has given rise to the need and importance of insights and tools that will enable them to manage their payments, increase their margins and streamline financial and revenue operations.
Terrance Robin
Commercial
For most platforms, managing payments is a painful experience with resources dedicated to manually sifting through copious amounts of spreadsheets - and even then you may still find yourself in the dark. In this article, we'll explore how health and wellness platforms can leverage Revenew to transform and simplify how they manage platform payments.
Terrance Robin
Commercial
In 2023, the global hospitality market reached over 4.7 trillion U.S. dollars and was forecast to grow to around 5.5 trillion U.S. dollars in 2024. But managing payments globally and understanding the complexity of the business model has only gotten harder. In this article, we'll explore how hotel management platforms can use Revenew to simplify and transform how they manage their platform payments.
Terrance Robin
Commercial
In today’s world, where technology permeates nearly every aspect of our lives, education has undergone a significant transformation. Since the COVID-19 outbreak, online learning has become more centric in people's lives. Capitalising on this growing trend, online learning platforms are making it simple for educators to share knowledge and build thriving businesses. As this market evolves and online learning platforms leverage technology to cater to an international audience, they’ve had to implement complex payment strategies to support a wide range of payment methods.
Terrance Robin
Commercial
One of the main drivers in introducing the filter bar was that we wanted to streamline the process of adding more filters (a common request from our users) to the Revenew app and improve the UX when adding several filters at once.
Frederik von Mohl
Product & Community
In this episode I sat down with Hapana's CEO & Founder, Jarron Aizen. Hapana has been on a run recently, with a recent $17m raise boosting their ability to offer their comprehensive gym management platform to global franchises. Jarron knows his stuff and you'll be learning a lot about launching and scaling a complex platform like his.
Frederik von Mohl
Product & Community
Ticketing platforms are the backbone of the event industry; they connect event organisers with passionate audiences. Managing the financial side of this equation, however, can be rather complex. Between processing fees, hidden costs, and the need to accommodate diverse payment methods, maximising margins can become complicated. In this post, we'll look into how Revenew can help ticketing platforms unlock new revenue streams, eliminate loss-making payments, and improve the overall payment experience for ticketing platforms and their customers.
Terrance Robin
Commercial